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At Adopt AI, we understand that trust is paramount. We are committed to providing a secure and compliant platform that empowers businesses to thrive in the AI era by providing a platform to create and deploy AI agents that transform user interactions, drive adoption, and maximize software value.
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Our Commitment to Your Security
Security and compliance are not afterthoughts at Adopt AI; they are fundamental principles embedded in our platform's design and development. We prioritize protecting your data and ensuring compliance with industry-leading standards. Our goal is to empower you to innovate with AI agents, automating assistance and actions across channels, while maintaining the highest levels of security, privacy, and control.
Protecting Your Data and Infrastructure
We employ robust measures to secure your data throughout its lifecycle, from the moment it enters our systems to when it's stored and processed.
We employ robust measures to secure your data throughout its lifecycle, from the moment it enters our systems to when it's stored and processed.
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Adopt is a Pass-through Layer for Workflow. This means that Adopt AI's platform is designed to minimize its direct handling of your data, reducing the risk of unauthorized exposure.
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Conversation History data encrypted in transit & at rest.
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Agent-related API Calls executed in the browser on the Client-side . This approach reduces the load on your servers and enhances security by minimizing data transfer.
We provide granular control over access to your data and the Adopt AI platform, ensuring that only authorized individuals can access sensitive information and functionality.
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Role-Based Access Control (RBAC) is available . This allows you to define user roles and permissions, restricting access to specific features and data based on job responsibilities.
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Adopt's Support Team access to data needs Client approval . We implement strict protocols for support access, ensuring that our team can only access your data with your explicit consent, providing an additional layer of protection.
We maintain comprehensive logs for auditing and security purposes, enabling us to track system activity, detect potential security incidents, and ensure accountability. We minimize the information retained to protect user privacy.
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Adopt is a Pass-through Layer for Workflow. This means that Adopt AI's platform is designed to minimize its direct handling of your data, reducing the risk of unauthorized access.
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Maintained for a limited period to support debugging and troubleshooting of software issues. These logs help identify and resolve system errors efficiently.
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Retained to ensure business continuity and monitor system health. They provide insights into performance metrics and operational behavior over time.
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Sensitive authentication data is redacted in Logs . We automatically redact sensitive information, such as passwords and API keys, from our logs to prevent unauthorized access in the event of a security breach.
We employ a multi-layered approach to securing our infrastructure, utilizing robust security measures to protect our systems and data from threats.
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We leverage the security features of our cloud provider (e.g., AWS), including firewalls, intrusion detection systems, and physical security measures, to protect our infrastructure.
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We implement network segmentation and firewalls to isolate different parts of our infrastructure and prevent unauthorized access.
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We conduct regular vulnerability scans and penetration tests to identify and address potential security weaknesses in our systems.
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We have a comprehensive incident response plan in place to quickly and effectively respond to security incidents and minimize their impact.
Adhering to Industry Standards
We are committed to maintaining the highest standards of security and compliance to ensure the confidentiality, integrity, and availability of your data.
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Putting You in Control of Your Data
We prioritize your privacy. We're committed to transparency and giving you control over how your data is used.
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We implement strong measures to protect your data and keep it private.
- Data Segregation: Your data is kept separate from other customers' data.
- No Training on Customer Data: We do not use your data to train AI models without your explicit consent. We have agreements with our AI partners to protect your data.
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We maintain open and transparent data handling practices and you maintain control over your information.
- Our Privacy Policy explains how we handle your data.
- Data is use to train and improve our AI Models only when you provide permission.
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We comply with all Data Privacy regulations
- Right to be forgotten
- Right to be corrected
- Right to request your data
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