
Add responders to an incident. You can specify the incident id and request.
Generate MCP URLOverview: Add responders to an incident through PagerDuty.
Key Parameters:
Benefits:
1. Automated Incident Triage & Escalation
AI agents analyze incoming PagerDuty alerts, assess severity, and automatically escalate critical incidents to the right on-call responders.
2. Incident Response Coordination
AI agents create war rooms in Slack, notify stakeholders, and compile incident timelines from PagerDuty data to accelerate resolution.
3. Post-Incident Analysis & Reporting
Automatically generate post-mortem reports from PagerDuty incident data, including root cause analysis, response times, and improvement recommendations.
4. SLA Monitoring & Compliance
AI agents track response and resolution times in PagerDuty against SLA targets, flagging breaches and generating compliance dashboards.
5. On-Call Schedule Optimization
AI agents analyze PagerDuty on-call patterns, alert frequency, and team workload to recommend schedule adjustments that reduce burnout and improve coverage.

Add a note to an incident. You can specify the incident id and note.

Create a new service. You can specify the service data.

List Statuses for a Status Page by Status Page ID. You can specify the status page id and query model.

Append a new routing rule to the end of an event orchestration's router rules. You can specify the orchestration id and new rule.

Get a specific log entry by ID. You can specify the log entry id.

List Post Updates for a Status Page by Status Page ID and Post ID. You can specify the status page id and post id.

List all change events with optional filtering. You can specify the query model.

List escalation policies with optional filtering.

Get Past Incidents related to a specific incident ID. You can specify the incident id and query model.

List users in a schedule. You can specify the schedule id.

List event orchestrations with optional filtering. You can specify the query model.

Create an incident.

Add a user to a team. You can specify the team id and member data.

Delete an alert grouping setting. You can specify the setting id.

Get a specific alert from an incident. You can specify the incident id and alert id.

Get Outlier Incident information for a given Incident on its Service. You can specify the incident id and query model.

List Status Pages with optional filtering. You can specify the query model.

List all change events for a specific service. You can specify the service id and query model.

List incident workflows with optional filtering. You can specify the query model.

List all alert grouping settings with optional filtering. You can specify the query model.

Remove a user from a team. You can specify the team id and user id.

Create a new on-call schedule. You can specify the create model.

List schedules with optional filtering.

Update an existing schedule. You can specify the schedule id and update model.

Create a new alert grouping setting. You can specify the create model.

List on-call schedules with optional filtering.

List all log entries across the account. You can specify the query model.

Update an existing service. You can specify the service id and service data.

Create a team.

List incidents with optional filtering. You can specify the query model.

Update the router configuration for a specific event orchestration. You can specify the orchestration id and router update.

Get details for a specific service. You can specify the service id.

Create a Post Update for a Post by Post ID. You can specify the status page id and post id.

Get the Global Orchestration configuration for a specific event orchestration. You can specify the orchestration id.

List Impacts for a Status Page by Status Page ID. You can specify the status page id and query model.

Get a Post for a Status Page by Status Page ID and Post ID. You can specify the status page id and post id.

Create an override for a schedule. You can specify the schedule id and override request.

List members of a team. You can specify the team id.

Get a specific schedule by ID. You can specify the schedule id.

List alerts for a specific incident. You can specify the incident id and query model.

Start an incident workflow instance. You can specify the workflow id and instance request.

List users, optionally filtering by name (query) and team IDs. You can specify the query model.

Get the current user's data.

Delete a team. You can specify the team id.

Get a specific team. You can specify the team id.

Get Related Incidents for a specific incident ID. You can specify the incident id and query model.

Get a specific incident. You can specify the incident id.

Update an existing alert grouping setting. You can specify the setting id and update model.

Manage one or more incidents by changing its status, urgency, assignment, or escalation level. You can specify the manage request.

Get details about a specific change event. You can specify the change event id.

Get details for a specific event orchestration. You can specify the orchestration id.

Get details for a specific alert grouping setting. You can specify the setting id.

List all services. You can specify the query model.

Get a specific escalation policy. You can specify the policy id.

Create a Post for a Status Page by Status Page ID. You can specify the status page id and create model.

List Severities for a Status Page by Status Page ID. You can specify the status page id and query model.

List all notes for a specific incident. You can specify the incident id.

List teams based on the provided query model. You can specify the query model.

Update a team. You can specify the team id and update model.

Get a specific incident workflow. You can specify the workflow id.

Get the router configuration for a specific event orchestration. You can specify the orchestration id.

Get the Service Orchestration configuration for a specific service. You can specify the service id.

List change events related to a specific incident. You can specify the incident id and limit.
Do I need my own developer credentials to use PagerDuty MCP with Adopt AI?
No, you can get started immediately using Adopt AI's built-in PagerDuty integration. For production use, we recommend configuring your own API credentials for greater control and security.
Can I connect PagerDuty with other apps through Adopt AI?
Yes! Adopt AI supports multi-app workflows, so your AI agents can seamlessly move data between PagerDuty and CRMs, spreadsheets, messaging platforms, and more.
Is Adopt AI secure?
Absolutely. Adopt AI is SOC 2 Type 2 certified and ISO/IEC 27001 compliant, and adheres to EU GDPR, CCPA, and HIPAA standards. All data is encrypted in transit and at rest, ensuring the confidentiality, integrity, and availability of your data. Learn more here.
What happens if the PagerDuty API changes?
Adopt AI maintains and updates all integrations automatically, so your agents always work with the latest API versions, no manual maintenance required.
Do I need coding skills to set up the PagerDuty integration?
Not at all. Adopt AI's zero-shot API discovery means your agents understand PagerDuty's schema on first contact. Setup takes minutes with no code required.
How do I set up custom PagerDuty MCP in Adopt AI?
For a step-by-step guide on creating and configuring your own PagerDuty API credentials with Adopt AI, see here.