IT Operations

PagerDuty

Incident management platform that helps DevOps and IT teams detect, respond to, and resolve critical incidents in real time.

PagerDuty MCP, Integrations & Automations for Enterprise AI Agents

Connect your AI agents to PagerDuty MCP in minutes. No field mapping. No code required. Adopt AI's zero-shot API discovery means your agents understand PagerDuty's schema on first contact - and can act on it instantly.

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What Your AI Agents Can Do

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Add Note To Incident on PagerDuty

Add a note to an incident. You can specify the incident id and note.

Create Service on PagerDuty

Create a new service. You can specify the service data.

List Status Page Statuses on PagerDuty

List Statuses for a Status Page by Status Page ID. You can specify the status page id and query model.

Append Event Orchestration Router Rule on PagerDuty

Append a new routing rule to the end of an event orchestration's router rules. You can specify the orchestration id and new rule.

Get Log Entry on PagerDuty

Get a specific log entry by ID. You can specify the log entry id.

List Status Page Post Updates on PagerDuty

List Post Updates for a Status Page by Status Page ID and Post ID. You can specify the status page id and post id.

List Change Events on PagerDuty

List all change events with optional filtering. You can specify the query model.

List Escalation Policies on PagerDuty

List escalation policies with optional filtering.

Get Past Incidents on PagerDuty

Get Past Incidents related to a specific incident ID. You can specify the incident id and query model.

List Schedule Users on PagerDuty

List users in a schedule. You can specify the schedule id.

List Event Orchestrations on PagerDuty

List event orchestrations with optional filtering. You can specify the query model.

Create Incident on PagerDuty

Create an incident.

Add Team Member on PagerDuty

Add a user to a team. You can specify the team id and member data.

Delete Alert Grouping Setting on PagerDuty

Delete an alert grouping setting. You can specify the setting id.

Get Alert From Incident on PagerDuty

Get a specific alert from an incident. You can specify the incident id and alert id.

Get Outlier Incident on PagerDuty

Get Outlier Incident information for a given Incident on its Service. You can specify the incident id and query model.

List Status Pages on PagerDuty

List Status Pages with optional filtering. You can specify the query model.

List Service Change Events on PagerDuty

List all change events for a specific service. You can specify the service id and query model.

List Incident Workflows on PagerDuty

List incident workflows with optional filtering. You can specify the query model.

List Alert Grouping Settings on PagerDuty

List all alert grouping settings with optional filtering. You can specify the query model.

Remove Team Member on PagerDuty

Remove a user from a team. You can specify the team id and user id.

Create Schedule on PagerDuty

Create a new on-call schedule. You can specify the create model.

List Schedules on PagerDuty

List schedules with optional filtering.

Update Schedule on PagerDuty

Update an existing schedule. You can specify the schedule id and update model.

Create Alert Grouping Setting on PagerDuty

Create a new alert grouping setting. You can specify the create model.

List Oncalls on PagerDuty

List on-call schedules with optional filtering.

List Log Entries on PagerDuty

List all log entries across the account. You can specify the query model.

Update Service on PagerDuty

Update an existing service. You can specify the service id and service data.

Create Team on PagerDuty

Create a team.

List Incidents on PagerDuty

List incidents with optional filtering. You can specify the query model.

Update Event Orchestration Router on PagerDuty

Update the router configuration for a specific event orchestration. You can specify the orchestration id and router update.

Get Service on PagerDuty

Get details for a specific service. You can specify the service id.

Create Status Page Post Update on PagerDuty

Create a Post Update for a Post by Post ID. You can specify the status page id and post id.

Get Event Orchestration Global on PagerDuty

Get the Global Orchestration configuration for a specific event orchestration. You can specify the orchestration id.

List Status Page Impacts on PagerDuty

List Impacts for a Status Page by Status Page ID. You can specify the status page id and query model.

Get Status Page Post on PagerDuty

Get a Post for a Status Page by Status Page ID and Post ID. You can specify the status page id and post id.

Create Schedule Override on PagerDuty

Create an override for a schedule. You can specify the schedule id and override request.

List Team Members on PagerDuty

List members of a team. You can specify the team id.

Get Schedule on PagerDuty

Get a specific schedule by ID. You can specify the schedule id.

List Alerts From Incident on PagerDuty

List alerts for a specific incident. You can specify the incident id and query model.

Start Incident Workflow on PagerDuty

Start an incident workflow instance. You can specify the workflow id and instance request.

List Users on PagerDuty

List users, optionally filtering by name (query) and team IDs. You can specify the query model.

Get User Data on PagerDuty

Get the current user's data.

Delete Team on PagerDuty

Delete a team. You can specify the team id.

Get Team on PagerDuty

Get a specific team. You can specify the team id.

Get Related Incidents on PagerDuty

Get Related Incidents for a specific incident ID. You can specify the incident id and query model.

Get Incident on PagerDuty

Get a specific incident. You can specify the incident id.

Update Alert Grouping Setting on PagerDuty

Update an existing alert grouping setting. You can specify the setting id and update model.

Manage Incidents on PagerDuty

Manage one or more incidents by changing its status, urgency, assignment, or escalation level. You can specify the manage request.

Get Change Event on PagerDuty

Get details about a specific change event. You can specify the change event id.

Get Event Orchestration on PagerDuty

Get details for a specific event orchestration. You can specify the orchestration id.

Get Alert Grouping Setting on PagerDuty

Get details for a specific alert grouping setting. You can specify the setting id.

List Services on PagerDuty

List all services. You can specify the query model.

Get Escalation Policy on PagerDuty

Get a specific escalation policy. You can specify the policy id.

Create Status Page Post on PagerDuty

Create a Post for a Status Page by Status Page ID. You can specify the status page id and create model.

List Status Page Severities on PagerDuty

List Severities for a Status Page by Status Page ID. You can specify the status page id and query model.

List Incident Notes on PagerDuty

List all notes for a specific incident. You can specify the incident id.

List Teams on PagerDuty

List teams based on the provided query model. You can specify the query model.

Add Responders on PagerDuty

Add responders to an incident. You can specify the incident id and request.

Update Team on PagerDuty

Update a team. You can specify the team id and update model.

Get Incident Workflow on PagerDuty

Get a specific incident workflow. You can specify the workflow id.

Get Event Orchestration Router on PagerDuty

Get the router configuration for a specific event orchestration. You can specify the orchestration id.

Get Event Orchestration Service on PagerDuty

Get the Service Orchestration configuration for a specific service. You can specify the service id.

List Incident Change Events on PagerDuty

List change events related to a specific incident. You can specify the incident id and limit.

Connect PagerDuty MCP using Adopt AI in 3 Simple Steps

Run a single command in your terminal to install the PagerDuty MCP server locally, no complex setup, no cloud dependency.
A browser window opens automatically, where you can securely authenticate with your PagerDuty account with one click.
Restart your AI client, and your agents instantly have full access to incidents, services, escalation policies, and every PagerDuty object, ready to read, write, and automate.

Use Cases for PagerDuty MCP

1. Automated Incident Triage & Escalation

AI agents analyze incoming PagerDuty alerts, assess severity, and automatically escalate critical incidents to the right on-call responders.

2. Incident Response Coordination

AI agents create war rooms in Slack, notify stakeholders, and compile incident timelines from PagerDuty data to accelerate resolution.

3. Post-Incident Analysis & Reporting

Automatically generate post-mortem reports from PagerDuty incident data, including root cause analysis, response times, and improvement recommendations.

4. SLA Monitoring & Compliance

AI agents track response and resolution times in PagerDuty against SLA targets, flagging breaches and generating compliance dashboards.

5. On-Call Schedule Optimization

AI agents analyze PagerDuty on-call patterns, alert frequency, and team workload to recommend schedule adjustments that reduce burnout and improve coverage.

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Frequently Asked Questions

Do I need my own developer credentials to use PagerDuty MCP with Adopt AI?

No, you can get started immediately using Adopt AI's built-in PagerDuty integration. For production use, we recommend configuring your own API credentials for greater control and security.

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Can I connect PagerDuty with other apps through Adopt AI?

Yes! Adopt AI supports multi-app workflows, so your AI agents can seamlessly move data between PagerDuty and CRMs, spreadsheets, messaging platforms, and more.

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Is Adopt AI secure?

Absolutely. Adopt AI is SOC 2 Type 2 certified and ISO/IEC 27001 compliant, and adheres to EU GDPR, CCPA, and HIPAA standards. All data is encrypted in transit and at rest, ensuring the confidentiality, integrity, and availability of your data. Learn more here.

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What happens if the PagerDuty API changes?

Adopt AI maintains and updates all integrations automatically, so your agents always work with the latest API versions, no manual maintenance required.

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Do I need coding skills to set up the PagerDuty integration?

Not at all. Adopt AI's zero-shot API discovery means your agents understand PagerDuty's schema on first contact. Setup takes minutes with no code required.

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How do I set up custom PagerDuty MCP in Adopt AI?

For a step-by-step guide on creating and configuring your own PagerDuty API credentials with Adopt AI, see here.